Widerrufsrecht
We offer a 15-day return policy for specific cases to ensure fairness while protecting product quality and cost.
You may request a free return, refund, or replacement if:
- Damaged or defective
- Wrong item, size, or color
- Lost in transit (verified by tracking)
- Incomplete (e.g. missing item from a bundle)
- Wrong address was entered and you contacted us within 1–3 days (before dispatch) — we may be able to update it during processing
To qualify:
- Within 15 days of delivery
- Unused, unworn, and in original packaging
Please note:
We do not offer refunds or free returns for:
- Change of mind or buyer’s remorse
- Incorrect sizing (refer to our size chart before ordering)
- Wrong address provided, if we were not contacted in time
- Packages marked as delivered by courier, with no supporting issue or evidence
For assistance, contact us with your order number and clear photos (if applicable). We're here to help!