Refund policy

We offer a 15-day return policy for specific cases to ensure fairness while protecting product quality and cost.

You may request a free return, refund, or replacement if:

• Damaged or defective
• Wrong item, size, or color
• Lost in transit (verified by tracking)
• Incomplete (e.g. missing item from a bundle)
• Wrong address was entered and you contacted us within 1–3 days (before dispatch) — we may be able to update it during processing
  

To qualify:

• Within 15 days of delivery
• Unused, unworn, and in original packaging
  

Please note:
We do not offer refunds or free returns for:

• Change of mind or buyer’s remorse
• Incorrect sizing (refer to our size chart before ordering)
• Wrong address provided, if we were not contacted in time
• Packages marked as delivered by courier, with no supporting issue or evidence
  

For assistance, contact us with your order number and clear photos (if applicable). We're here to help!